Shipping policy

Effective Date: 1st October 2024

Thank you for choosing Regal Beauty Ldn for your eyelash cosmetic needs. We are committed to providing you with the best possible shopping experience, including a smooth and reliable shipping process. Please read our shipping policy carefully to understand how we handle the shipment of your orders.

For the delivery of our high-quality lash cosmetics, we exclusively use Royal Mail, a trusted and established postal service in the UK.

Shipping Methods and Costs in the United Kingdom

  1. Standard Shipping:
    • Delivery Time: 3-5 business days
    • Cost: £3.99
  2. Express Shipping:
    • Delivery time: 1-2 business days
    • Cost £5.99

International Shipping Methods and Costs

  1. International Standard Shipping:
    • Delivery Time: 5-7 business days
    • Cost: £14.99
  1. International Express Shipping:
    • Delivery Time: 3-15 business days
    • Cost: 23.99

International Customs Duties and Taxes:

  • International customs are responsible for any customs duties, taxes, or import fees levied by their respective countries.
  • We recommend checking with your local customs office for information on potential charges.

Ordering Processing:

  • International and domestic orders are typically processed within 1-3 business days after payment confirmation.
  • Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Confirmation and Tracking:

  • Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.
  • Use the provided tracking number to monitor the status and location of your shipment on the Royal Mail website.
  • Once your international order is dispatched, you will receive a shipping confirmation email with a tracking number.
  • Please use the provided tracking number to monitor the status and location of your shipment.

Shipping Partners:

  • We exclusively use Royal Mail for all our shipments within and outside the United Kingdom.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses provided by customers.

International Delivery Times:

  • Delivery times may vary based on the destination country and local postal services.
  • Please note that unforeseen circumstances that are out of our control, such as customs clearance, may impact delivery times.

Delivery Issues:

  • If you experience any issues with the delivery of your order, please contact us via our ‘Contact Us’ page and/or at regalbeautyldn@outlook.com within 14 days of receiving your shipping confirmation.

Currency Conversion:

  • All international transactions will be processed in GBP (British Pounds). Your bank may apply currency conversion fees.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Returns Policy page.
  • International return shipping costs are the responsibility of the customer.

Holidays and Peak Periods:

  • During holiday seasons or peak periods, there may be delays in processing and delivery times. We will communicate any anticipated delays in advance.

Contact Information:

  • For any shipping-related inquiries, please contact our customer service via our ‘Contact Us’ page and/or at regalbeautyldn@outlook.com.

By placing an order with Regal Beauty Ldn, you agree to the terms outlined in this shipping policy.

Thank you for choosing Regal Beauty Ldn.