Shipping policy

Effective Date: 1st October 2024

All orders made between 1st-6th October 2024 will not be shipped until the 7th October 2024  

Thank you for choosing Regal Beauty Ldn for your eyelash cosmetic needs. We are committed to providing you with the best possible shopping experience, including a smooth and reliable shipping process. Please read our shipping policy carefully to understand how we handle the shipment of your orders.

For the delivery of our high-quality lash cosmetics, we exclusively use Royal Mail, a trusted and established postal service in the UK.

Shipping Methods and Costs in the United Kingdom

  1. Standard Shipping:
    • Delivery Time: 3-5 business days
    • Cost: £3.99
  2. Express Shipping:
    • Delivery time: 1-2 business days
    • Cost £5.99

International Shipping Methods and Costs

  1. International Standard Shipping:
    • Delivery Time: 5-7 business days
    • Cost: £14.99
  1. International Express Shipping:
    • Delivery Time: 3-15 business days
    • Cost: 23.99

International Customs Duties and Taxes:

  • International customs are responsible for any customs duties, taxes, or import fees levied by their respective countries.
  • We recommend checking with your local customs office for information on potential charges.

Ordering Processing:

  • International and domestic orders are typically processed within 1-3 business days after payment confirmation.
  • Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Confirmation and Tracking:

  • Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.
  • Use the provided tracking number to monitor the status and location of your shipment on the Royal Mail website.
  • Once your international order is dispatched, you will receive a shipping confirmation email with a tracking number.
  • Please use the provided tracking number to monitor the status and location of your shipment.

Shipping Partners:

  • We exclusively use Royal Mail for all our shipments within and outside the United Kingdom.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses provided by customers.

International Delivery Times:

  • Delivery times may vary based on the destination country and local postal services.
  • Please note that unforeseen circumstances that are out of our control, such as customs clearance, may impact delivery times.

Delivery Issues:

  • If you experience any issues with the delivery of your order, please contact us via our ‘Contact Us’ page and/or at regalbeautyldn@outlook.com within 14 days of receiving your shipping confirmation.

Currency Conversion:

  • All international transactions will be processed in GBP (British Pounds). Your bank may apply currency conversion fees.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Returns Policy page.
  • International return shipping costs are the responsibility of the customer.

Holidays and Peak Periods:

  • During holiday seasons or peak periods, there may be delays in processing and delivery times. We will communicate any anticipated delays in advance.

Contact Information:

  • For any shipping-related inquiries, please contact our customer service via our ‘Contact Us’ page and/or at regalbeautyldn@outlook.com.

By placing an order with Regal Beauty Ldn, you agree to the terms outlined in this shipping policy.

Thank you for choosing Regal Beauty Ldn.